Definitions for the terms used throughout this manual. Entries are listed in alphabetical order.
Authorization. A token that allows a charging session to be started. The
most common authorization is an RFID card, but the term also covers virtual
tokens used by the mobile app. The platform area that manages authorizations
is called Authorizations in the sidebar; the URL is /authorizations.
See Part 8.
Auto-start. A per-station setting that lets the station begin a charging session automatically when the cable is plugged in, using a pre-set RFID card. Configured per station in Part 6 (section 6.7). (Document 3 §2.6.)
Charging profile. A weekly power schedule that can be applied to one or more stations to cap or shape their output during particular hours and days. Different from a tariff (which is about price). Managed under Energy Management; see Part 7 (section 7.1). (Document 3 §7.2.)
Client. The third level of the platform tier hierarchy. A Client is the organization that physically owns or operates a set of charging stations and manages the drivers who use them. A Client operates under a Partner. See section 0.2.
Connector. An individual charging port on a station. Each connector has its own type (such as Type 2 or CCS) and its own maximum power. A single station can carry multiple connectors. Connectors are numbered starting at 1.
Connector group. A set of connectors on the same station that share the same type and power rating. Connector groups are used to assign pricing profiles — pricing is set per group, not per individual connector.
Driver. A person who actually plugs in and charges an EV at one of the platform’s stations. The platform distinguishes private drivers (registered under a specific Client, authorized via RFID, limited to that Client’s stations) from public drivers.
Enterprise. The top of the platform tier hierarchy. An Enterprise is a white-label operator running its own branded instance of the platform; it sees every Partner beneath it, every Client beneath those Partners, and all the charging infrastructure across its tenant. See section 0.2.
Load balancing. A smart-charging rule that limits the total current drawn by a group of stations and connectors to a configured ceiling, sharing available power among active sessions. Managed under Energy Management; see Part 7 (section 7.2). (Document 3 §7.1.)
Location. A physical site where one or more stations are installed. A Location carries an address and geographic coordinates. Stations and the charging sessions they produce all roll up to their Location. See Part 4.
OCPI ID. The identifier a station — and each of its connectors — is
assigned under OCPI (Open Charge Point Interface), the roaming protocol
that lets partner e-mobility apps reach Elvo’s charging network. Shown
read-only in the stations table, a station’s Details tab, and each
connector’s caption, in the format RO*ELV*E0001 (country code * party ID
- station number); falls back to an em dash when not yet assigned. See Part 5 (section 5.5) and Part 6 (sections 6.2 and 6.3).
OCPP. Open Charge Point Protocol. The standard WebSocket protocol that charging stations speak to the Elvo Central System. Most operators do not need to interact with OCPP directly; the platform translates OCPP responses into the screens and toasts you see.
Partner. The second level of the platform tier hierarchy. A Partner is a second-level organization under an Enterprise (a local branch, installer, or CPO subdivision). A Partner sees only its own Clients and the infrastructure those Clients operate. See section 0.2.
Public driver. A driver registered through the Elvo mobile app rather
than through a Client. Public drivers can use any public station in the
network. The Public Drivers area is visible only at the Enterprise tier and
only on tenants where the operator has enabled it; in this manual it is
flagged [Enterprise only]. (Document 1 §8.8.)
RFID card. A physical authorization tag that a driver presents to a station to start a session. The platform stores RFID cards under Authorizations (see Authorization above). See section 8.1.
Soft reset / Hard reset. Two ways to reboot a station remotely from the platform. A soft reset asks the station’s OCPP software to restart without cutting power; an active charging session can in many cases continue. A hard reset power-cycles the station’s main controller and stops any active session. Both are available in Part 6 (section 6.6). (Document 3 §2.4.)
Station. An individual physical charging unit (sometimes called a charge point). Stations are grouped by Location and broken down internally into one or more Connectors. The manual deliberately avoids the word “charger” because it is ambiguous. See Parts 5 and 6.
Tariff plan. A pricing profile that defines what the platform charges a driver for energy, parking, and idle time on a station. Tariffs support time-of-week pricing and tiered fees. Managed under CRM > Tariffs; see Part 8 (section 8.3). (Document 3 §11.)
Tenant. A top-level operator with its own isolated database in the
backend, accessed at its own hostname. Each Enterprise corresponds to one
tenant. Known tenants include elvo (primary), evnova, ngtcharge, and
engie.
Tier. A manual-specific term for the three levels of the platform hierarchy — Enterprise, Partner, and Client. The badge at the top of every section tells you which tiers the section applies to. See section 0.2.
White-label. An Enterprise tenant that runs the platform under its own brand — its own colors, logo, and product title. Whitelabel tenants are invite-only: self-registration is not available on their hostnames. (Document 1 §2.3.)