Elvo CPMS Manual View as:
Section 19.1 · All tiers

About this manual

Updated · 4 min read
On this page
  1. 01 What this manual covers
  2. 02 How the manual is organized
  3. 03 How to use this manual
  4. 04 Source of truth

The Elvo CPMS Platform is a multi-tenant SaaS dashboard for managing EV charging infrastructure: stations, locations, drivers, RFID authorizations, tariffs, energy management, and billing. This manual covers the day-to-day operations an operator performs in the web platform.

What this manual covers

The manual has 20 Parts, grouped the same way as the sidebar. Each Part focuses on one area of the platform.

Daily use

  • Part 1, Dashboard. Accessing the Dashboard, adding and configuring widgets, widget interactions, and removing widgets.
  • Part 2, Charging sessions. The cross-station sessions view, filters, column configuration, navigating from a session to its related entities, and generating consumption reports.
  • Part 3, Error logs. Accessing the error log, filtering and analyzing events, and exporting data.

Assets

  • Part 4, Stations: adding and connecting. The stations control panel, adding single and multiple stations, connecting a station to the platform, and list filtering.
  • Part 5, Stations: managing. Per-station tabs: Connectors, Details, Pricing, Location settings, Reset (soft/hard), Auto-start, Card access restrictions, Firmware update, Sessions, and Event logs.
  • Part 6, OCPP tools. OCPP configuration, station logs, diagnostics, the OCPP terminal, and station certificates.
  • Part 7, Locations. Managing locations, adding and editing them, and the interactive map view.
  • Part 8, Station models. The station models catalog.
  • Part 9, Energy management. Weekly charging profiles and load-balancing groups for smart charging.

Commercial

  • Part 10, RFID cards. Cards (authorizations) and how they are issued.
  • Part 11, Tariffs and pricing. Tariff plans and pricing week profiles.
  • Part 12, Drivers. Drivers, the public drivers list, wallet operations, payment methods, invoice details, and platform activity.
  • Part 13, Clients. The clients list, registering a client, client detail tabs, and client users.
  • Part 14, Partners. The partners list, registering a partner, partner detail tabs, and partner self-registration.

Billing

  • Part 15, Invoices. Driver invoices, company invoices, subscription invoices, and subscription plans.

Settings

  • Part 16, My company. Company details, company users, billing entity, subscription plan, and CUI auto-fill.
  • Part 17, Users and roles. Adding administrators, roles and permissions, editing and deleting users, and the permission matrix.
  • Part 18, My account. Email code sign-in, password reset, self-registration, your profile, language preference, and logout.

Reference

  • Part 19, About this manual. This introduction, audience and tiers, first login and navigation, changing your password, and the glossary.
  • Part 20, How the interface works. Table behavior, auto-saved filters, column configuration, and toast and popup feedback.

How the manual is organized

  • Parts are numbered 1 through 20, in the order they appear in the sidebar. Each Part is a top-level chapter.
  • Sections inside a Part are numbered as <part>.<index> (for example, 7.2 Adding a new location). Each section lives on its own page in the HTML build.
  • Tier badge. Every section header carries a tier badge — All tiers, Enterprise + Partner, or Enterprise only — that tells you which tier the content applies to. The same badge is also used to filter the manual to a single tier in the HTML build’s top-right selector. Tiers are explained in section 19.2.
  • Inline tier callouts. When the UI differs by tier at the step level, the relevant step is annotated with {tier: enterprise}, {tier: partner}, or {tier: client} so the variation is visible without leaving the section.
  • Cross-references. Sections that build on another section’s content link to it by Part/section number (for example, “see section 5.6”).
  • Glossary. Section 19.5 defines terms used throughout the manual. When a term appears for the first time inside a section, that section may bold it for emphasis; the canonical definition always lives in the glossary.

How to use this manual

  • Reading top to bottom is not required. Each section is self-contained; pick the Part that matches your task and jump directly there.
  • First-time users should at least read Part 19 in full and skim Part 1 (Dashboard) and Part 7 (Locations) before adding stations in Part 4.
  • Search. The HTML and PDF builds are searchable; the chatbot knowledge base (built from the same source files) is also searchable in natural language.
  • Screenshots were taken on the Elvo demo environment with the locale set to English. Your tenant may apply a different logo, color palette, or brand name (see section 19.2), but the layout and labels of the platform itself are the same.

Source of truth

This manual reflects platform behavior as documented in the Elvo CPMS specification (Document 1 — Product scope and structural rules, Document 2 — Shared UI patterns, Document 3 — Flow specifications). When a behavior in this manual diverges from what you see in the live platform, raise an issue so the documentation can be corrected — never assume the manual is wrong.